Paul Roscoe, CEO of Docent Health weighs in on Healthcare's shift from transactions to interactions

"I think health systems are starting to transform the way they think about patients, to think about them more as consumers and start providing services to them as they might experience in other industries. These services could include online access and making easier appointments or referrals. Healthcare systems need more real-time feedback on whether they are doing a great job with the patient and the patient experience. Part of the technology we’re building helps them focus on that and helps understand the patient sentiment throughout the journey." - Paul Roscoe, CEO, Docent Health Read the article here >>>